To submit your utility or cable complaint electronically, please click here. For all EMERGENCY complaints (e.g. Account Number * Captcha * Go back to Quick Access. We rely on you, the consumer, to help us in our mission. Tweet us: Share your concern with us at @KElectricPk. : DCP is responsible for ensuring that businesses follow all consumer laws and guard against deceptive business practices. We also enforce licensing requirements. If the business with which you are dealing has a customer service desk, begin there. While mail and phone calls will be processed as quickly as possible, we recommend using our online services, or sending an email to the appropriate division/person instead. Status of … The Department of Consumer Protection can not resolve every consumer dispute. The Division of Customer Assistance handles verbal, written and e-mail complaints as well as in-person office interviews and other information inquiries. Before you call, write down your discussion points so you stay on point and don’t let your anger take over. Do not demand to speak with the manager immediately. My Application Status. Take a picture if appropriate and bring it with you. Call us: To make a complaint, please call (021)118 or (021)99000 to speak to one of our representatives. Download now from Playstore or Appstore. If you are complaining about a service, describe what was promised and what was received and take a picture if possible. information about small claims proceedings. or Account No. Check Complaint Status. Gather any documents, receipts, and guarantee or warranty information before you call or visit. Some of the features on CT.gov will not function properly with out javascript enabled. You can check the status of your complain by calling the helpline of Lahore electric Supply Company. Instead, see if the first person with whom you made contact can help you. If they cannot resolve your complaint, remain calm and then ask to speak with someone who can help you such as a manager. Register with a few clicks through mobile or desktop to get real-time power updates, duplicate bill, lodge a complaint, report power theft and many more features. broken wire or sparking), please call (021)118 immediately. Note, we do not set prices for these products, Packaged, manufactured food or bakery items, Connecticut-based telemarketers and internet retailers, If you have determined that the Department of Consumer Protection can help, download the appropriate. All Rights Reserved, Tariff Change Impact on Your Bill – Calculator. DCP also has limited authority to address complaints of customer service or quality of workmanship. Before you begin to negotiate, figure out what needs to be done to resolve your problem. Most companies want satisfied customers who will return with more business. If we receive a complaint we cannot help with, we will try to refer it to the right federal or state agency, but that could significantly delay the time it takes for you to get the help you need. K-Electric continually strives to be accessible and approachable for all our valued customers and thus are available through multiple conventional and digital touchpoints. Check out our. Research the business you will be dealing with. Inform the business what your needs are and have them offer suggestions for a resolution. It seems that JavaScript is not working in your browser. Can the Department of Consumer Protection Help? Gather any documents, receipts, and guarantee or warranty information relevant to your complaint before you write. We are working hard to improve our customer care, and your feedback is an essential component of this process. Online complaints are only processed during normal business hours (9am–4pm). If you do not see your complaint listed in either section above, you can get more information by: © If the matter involves a gas leak, discontinuance of service, or any other situation that requires immediate action, please call (800)-624-0241. However, if the two parties fail to come to an agreement, the consumer may pursue their complaint in the court system. If you have a complaint about a product or service, your first step is to contact the business. Electric Services Better Business Bureau® Profile. For all your billing related complaints, please fill out the form below: Focus on the specific problem you have with the business’ product or service. Customers may contact the Division with complaints regarding service delays, lack of service, discontinuance of service, payment arrangements, high bills, deposit requests, and incurred or high rates. If you can’t return to the store, toll-free phone numbers are usually available on product packaging or on marketing materials; you can even go onto the company’s website for customer service contact information. Permit & Complaint Status. If you have a complaint about a product or service, your first step is to contact the business. Complain status can be check by the following ways. Welcome to the Department of Consumer Protection Complaint Center.The Complaint Center tracks, and attempts to resolve, disputes between consumers and businesses operating in Connecticut.Please take a few minutes to learn more about what we do and how you can help us help you. D & K Electric Company is rated with a AAA rating from Business Consumer Alliance as of 2/8/2020. COVID-19 Information: Connecticut residents are urged to continue taking precautions to prevent the spread of COVID-19. Call 0800-00118 from your PTCL number to reach the LESCO Complaint Cell. Get the facts at ct.gov/coronavirus. Be open to the business’ suggestions; they may offer an acceptable, new solution. To lodge your complaint, type CHAT [space], [your message] and SMS it to 8119. Expand All; I: BANJARA HILLS CIRCLE: 1: Ameerpet/ ICSC: 1st Floor, 33/11KV ESI Sub-Station, Near ESIC Super Speciality Hospital, Beside Laxminarayana Park, B.K.Guda Road, Hyderabad - 500 018 Do not confuse the issue by venting your anger or telling them about other things that may have happened but that are not relevant to solving your problem. We apologize for any inconvenience. Our complaint center can mediate and facilitate mutually agreeable resolutions to consumer complaints. DCP does not act as legal representation for individuals. Please enter your Complaint No. Although you may be angry or feel cheated, when you talk to the business, be polite, patient, and keep your tone of voice calm and pleasant. If you cannot bring in the product, make sure to provide the brand name, model, serial number or any other information that will help identify the product. Sl.No. Be specific and focus on your problem. To protect the health and safety of the public and our employees, DCP has limited on-site staffing at 450 Columbus Blvd. 2016 CT.gov | Connecticut's Official State Website.