I was just wondering if any one had Juki’s direct email address? Janome10001, Babylock ESG3, Brother ULT 2001, White 634D serger, Pfaff 1472, Singer featherweight, Singer 14T957Dc, Bernina FunLock 009DCC coverlock, Brother PQ1500S, Janome CP900. 3. Threads may become tangled or other problem may be incurred. I sew on it every day. Page 27: Automatic Thread Cutter NOTE: Do not operate the Thread Cutter Lever while sewing or when there is no fabric in the sewing machine. I’m not so sure that Juki making machines in China is or was a good idea. Has anyone received clearer understanding of this? Not a good answer. To follow up to my thread cutter problems, I finally emailed Juki directly. She bought it last February while at quilt con. 2. How did things turn out? The thread is not under the hook or in front of the needle to make sure that the hook grabs the thread. © 2020 Brother International Corporation (Canada) Ltd. View All Refurbished - Fax Machines & Scanners, View All Brother Care Program Eligible Products, The automatic needle threader is not working. -  If the problem persists after completing these steps the machine may need service, please contact our technical support through Live Chat or Ask a Question at the top of the page. Brother Gearmotor delivers the ultimate peace-of-mind by offering an industry leading warranty: a full five years on our entire line of standard products. Click here to find out. Did you try that? It’s learning time!!! The thread … 8. If you do buy the Juki and would like to post your impressions on this blog, I would love to host that here. 2. How do I attach wooden embellishments to a polyester dress? Click here to display all models covered by this answer. Refer to 'Setup Program, Embroidery Settings' chapter in the user manual. I really like this feature. Of course, I would have to ship it for service since I do not live in FL. The wrong needle is being used with the needle threader. I have the S16. Make sure you are using the correct needle and thread combination, 4. Sad really. or have any other knowledge of the Juki warranties?? The Brother Workhorse Series scanners are designed for mid to large-sized workgroups or high-volume and batch scanning applications. Make sure the bobbin is unwinding the correct direction and make sure the machine is brushed and oiled in the hook and race area (if it requires oiling there, I have one that does and one that doesn't, but they all have to be brushed for lint)... sometimes the thread quality/type can affect the performance of the cutter, too... My machines listed in the order I got them: On # 1, no ideas at all on that, but on #2, that would not surprise or alarm me at all, I would not expect to be able to draw the bobbin thread up to the top after thread cutting very easy at all,to hold in your hand for when you start sewing again (I think it's like that on all machines when you use a under the bed thread cutter actually, just since they need to cut the thread when the needle is all the way down) I would just let it, in it's self, hold the bottom thread down there, all by it's self, after a cut and just start sewing again instead. Does anyone know what could be the problem? Conditions of Use | it could be a range of different things really but if your thread isnt cutting it does sound like a problem with the blade and for the threading the hook that goes direcly through the needle may be slighlty bent stopping the threading or another problem for the threading if u have recently changed the needle make sure it is inserted correctly........some dealers can arrange a pick up and drop off for a small charge hope this helps. This issue may be common to all Bernina machines as well as their … The Juki provided those for much less. Or both. The blade may be out of alignment. Looking for Ink, Toner, Parts or Accessories? It cuts in the blink of an eye vs. my Viking, which I can sit and watch go through the cutting process rather loudly. S, Hi Sherri, Marty Mason commented below on her experience with her machine. Contact Us | (I am quite convinced that it is the walking foot, not the pressure adjustment control). I can adjust that all I want to! I press the foot lever, and the top thread is cut so savagely that it springs upwards, through the needle, and rings around the front of the machine. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The pressure foot tension, wow, what a wonderful thing! For more information, please refer to solution, How do I determine the correct combination of fabric, thread and needle to use with a sewing project? The area under needle plate needs to be cleaned. Now you can have all the ink and toner supplies you need delivered regularly with no subscription fees or hidden charges! Juki put me in touch with a repairman, who was very nice and very patient. How do I use the automatic needle threader. It doesn't hurt to have these machines professionally cleaned. Raise the needle so that the needle is in its highest position. ( Log Out /  S. I purchased my Juki 2010Q while visiting FL in 2013 and just love it. Biden family breaks decades-long tradition this year, Pat Sajak apologizes for outburst on 'Wheel of Fortune', Manufacturing error clouds vaccine study results, Coronavirus is now a coast-to-coast disaster, Nail salons, a lifeline for immigrants, begin shuttering, Baker's backer: NFL legend still believes in young CB, Walmart's massive Black Friday sale just went live, Experts push CDC to shorten COVID-19 quarantine, J.Lo's cover art for new song grabs all the attention, Retailers shortchanged workers despite profit boom, Top Trump official issues stark COVID-19 warning. This is an unnecessary step and defeats the purpose of an automatic thread cutter. I believe that machine is a Janome (or built by Janome for Singer as it looks exactly like a Janome). All machines with a thread cutter trim the thread under the needle plate. But, back to the positive. Seems like there are enough Juki users in the US that there should be better resources. Just a personal note: I purchased a Bernina 820 (which I love) when I had to replace my machine. I have warranty questions for them. 2. Shipping Rates | I am not sure what you mean by "it is actually ready to unravel" is your tension off? my circa 1992 Viking #1+ didn't have the automatic thread cutter but my 2001 Designer I does), you engage the thread cutter with a push of a button and a cutter in the bobbin area slides across to cut your threads. The needle threader is not used correctly. 1. Learn more, Get the supplies and information you need to keep your Brother DTG printer running at maximum efficiency. Luckily I still have good eyesight so just thread the needle the old fashioned way.