Whether you’re getting the issues like HP screen goes black but still running, or the black screen on startup, you … A friend of my brother's has asked me to look and see if I can fix his HP Laptop that he just bought at Walmart. The list below displays the most common hardware failures. ... and figure out where it goes. Question Laptop Screen goes black (not off) once GPU reaches 60 celsius: Laptop Tech Support: 0: Jun 21, 2020: Question Laptop screen is black, although the on/off light is on. I am using HP Pavilion 15 Notebook PC, with windows 10 single language 64 bit Operating System, with 8 GB RAM. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light.To test the display, you can attach an external monitor and restart the computer. I'll give you instructions for both an external screen and the one built into your laptop or all-in-one. Laptop Tech Support: 4: May 27, 2020: Question Laptop won't open. The screen might remain black when there is a corrupted graphics driver or a problem with the LCD display back light. Acer Laptop Won’t Turn on Black Screen [Problem Solved] by Rahul August 3, 2019, 8:30 pm If your Acer Laptop Won’t Turn on Black Screen then here is the fix to your Acer Laptop screen goes black but still running problem. Everything is still running perfectly as I hear nothing that's out of the norm however like I said my screen goes black and noticed that the "caps lock" key doesn't light up either. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running. The black screen issues usually occur after Windows Update, and many people have resolved the black screen on HP laptop with the solutions in this article. Regardless of which Dell laptop or computer you own, in this article, we will explain the possible causes and solutions for the black screen problem. Loose or disconnected cable. Yes, you will be surprised how many people think their laptop shows a black screen when in reality, their display brightness is actually very low I am starting this thread now on the safe side if I need help with troubleshooting. I am facing TWO major issues: After leaving the system idle for more then an hour, the computer screen goes black but computer still running windows 10, and it does not wake up. I will have the computer on Tuesday. He told me over the phone that it will boot up/power up but the screen eventually goes black after it's powered on. If you still get the black screen error, move on to the next method Check Your Display Brightness . This test is helpful if the display is black but you can hear that the computer is operating. To test the display, attach an external monitor and restart the computer. If, after following the steps above, the laptop still has a black or blank screen, there is a hardware issue. Now restart your computer. 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